United Kingdom

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Our customers' reviews

4.7/5

1278 Reviews

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Sergei

All good

Review checked and posted on 05/06/2025
Sean

Big thank you for a quick delivery and great communication too.

Review checked and posted on 04/06/2025
SCOTT

Fast shipping, easy returns Cheers!

Review checked and posted on 30/05/2025
Gavin

Great OEM part, as described, quick service and good communication

Review checked and posted on 30/05/2025
Martin

The parts and ordering were really good, however the delivery time could be better. Waiting over 2 weeks could be judged as a long turn around time. The concept of listing your bike and the model, then picking the parts you require via visual aids is perfect. Thanks.

Review checked and posted on 30/05/2025
Peter

I have used them for many projects and the ease of use and pricing is very good.

Review checked and posted on 30/05/2025
Matt

the delivery took longer than I would have liked, but I cant fault the parts when they did turn up

Review checked and posted on 28/05/2025
scott

I've used this company a few times and always top notch. Parts are sent out promptly, but if there are issues then they keep you informed about why there are delays. Normally their suppliers fault. ? Highly recommended company. Will use again for sure

Review checked and posted on 28/05/2025
Claude

I received my Ducati parts all in good condition at reasonable prices. Thank you.

Review checked and posted on 27/05/2025
Steve

Very easy to look up the exact part. It took a while to turn up but it was right first time.

Review checked and posted on 27/05/2025
Nige

part perfect & delivery time good

Review checked and posted on 27/05/2025
Angelo

Ive used Bike Parts Ducati twice and on both occasions, orders arrived within a couple weeks. All parts genuine and packaged by Ducati. I would definitely use them again.

Review checked and posted on 25/05/2025
Ivan

Good communication and cheaper than used part on eBay!

Review checked and posted on 24/05/2025
Ken

Got all parts ordered together,over three weeks wait for delivery after ordering,assume back order from Italy? Parts ordered did not affect my ability to use bike.

Review checked and posted on 24/05/2025
matt

Quality parts that are easily identified using the simple ordering system. Great communication throughout while managing expectations due to increased delivery timescales - thanks for all your help.

Review checked and posted on 24/05/2025
Rachit

Got appropriate support from the team towards my queries. Thanks and keep it up

Review checked and posted on 24/05/2025
George

Parts are of exceptional quality the only downside is the delivery time, give yourself plenty of time for the parts to arrive.

Review checked and posted on 24/05/2025
Peter

Always use Bike Parts Ducati and woukd highly recommend them to other Ducati owners. They have never let me down.

Review checked and posted on 24/05/2025
Graham

Quick and efficient

Review checked and posted on 23/05/2025
Aled

Well priced and usual oversea delivery time

Review checked and posted on 23/05/2025
Nigel

5 Star Service.

Review checked and posted on 23/05/2025
KEVIN

easy to used and make orders, long dispatch times.

Review checked and posted on 23/05/2025
Sean

The Spare parts team were amazing in helping me order the correct part and ensure speedy delivery. Thanks guys.

Review checked and posted on 23/05/2025
Darko

It took very long time to recive the package.

Review checked and posted on 23/05/2025
Reply from www.bike-parts-ducati.com :

Hello, We understand your dissatisfaction with the delivery time. These parts are generally delivered within 7 to 14 working days, as indicated in our Shipping and Delivery section. Please note that we do not stock all catalogue items, some items are ordered directly from the manufacturer, which may result in additional delays beyond our control. We will do our best to keep you informed, but it is difficult to give an exact delivery time in real time. Thank you for your understanding. Yours sincerely, Your Customer Service

Caleb

Received my order within a reasonable amount of time and all items were correct. Wasn't nearly as fast as the other companies I ordered from at the same time from multiple countries including a Ducati fuel tank. Their website was the absolute best to navigate and find parts for my specific male and model. I will be ordering from here again. Thank you.

Review checked and posted on 21/05/2025